Active Listening

In this episode of 'The Mentoring Playbook', ABM founder Kerrie Dorman speaks with ABM Full member and experienced business mentor Jonathan Ratcliff about the art of active listening in business mentoring.

The Importance of Active Listening

Throughout this episode, Kerrie and Jonathan dive deep into the importance of truly hearing your mentee, the techniques to enhance your listening skills, and how active listening can transform mentoring relationships. Whether you’re a seasoned mentor or just starting out, this episode offers practical tips and real-world examples to help you become a more effective and empathetic mentor.

The Active Listening Skillset

Enhancing your active listening skill set involves more than just hearing someone speak. When you’re putting active listening skills to practice, you should be using these 6 techniques:

1. Pay attention.
2. Withhold judgment.
3. Reflect.
4. Clarify.
5. Summarize.
6. Share.

Active listening and reflecting, responding, and giving feedback aren’t always easy. In this episode, Jonathan shares some of his experiences as a business mentor and how he improved his active listening skills over the years. Tune in to discover how active listening can make all the difference in your mentoring journey.

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